Privacy Policy
1. Information We Collect
When you visit or shop at Soma (somapperal.us), we collect the information you provide directly, such as your name, email address, shipping and billing address, phone number, and payment details. Payment information is processed securely by PayPal and its partners — we never see or store your full card number. We also automatically collect certain technical data, including your IP address, browser type, device information, pages visited, and the time spent on our site, through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: process and fulfill your orders, communicate order confirmations and shipping updates, respond to customer service inquiries, send marketing emails if you have opted in, prevent fraud, and improve our website and product offerings. We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
Soma uses cookies to keep items in your shopping cart, remember your preferences, and understand how visitors use our site. Cookies are small text files stored on your device. You can disable cookies through your browser settings at any time, though doing so may affect certain site features, such as your ability to check out. By continuing to browse somapperal.us, you agree to our use of cookies as described in this policy.
4. Third-Party Service Providers
We share information only with trusted third parties necessary to operate our business: PayPal (payment processing), shipping carriers such as USPS, UPS, and FedEx (order fulfillment), and email service providers (order and marketing communications). Each of these providers maintains its own privacy policy governing how it handles your data. We do not permit these partners to use your information for any purpose other than providing services to Soma.
5. Data Retention
We retain order and transaction records for up to 7 years to comply with tax and accounting regulations. Marketing preferences and account information are retained until you request deletion or unsubscribe. Once information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to: access the personal data we hold about you, request correction of inaccurate information, request deletion of your personal data, object to or restrict certain processing, and opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly. California residents may also have the right to know what categories of personal information we collect and to request that we not sell their data — Soma does not sell personal information to third parties.
7. Children's Privacy
somapperal.us is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly.
8. Data Security
We use industry-standard SSL encryption to protect data transmitted between your browser and our servers. While no method of transmission over the internet is 100% secure, we take reasonable administrative and technical measures to protect your personal information from unauthorized access, alteration, or disclosure.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date above indicates when this policy was last revised. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Soma
Soma Intimates, LLC
11215 Metro Pkwy, Fort Myers, FL 33966
Email: help@somapperal.us